Shipping Policy

Thank you for shopping at KitVesta. We aim to process and deliver orders as efficiently as possible.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may begin processing on the next business day.

Once your order has shipped, tracking information will be provided when available.

Shipping Rates

Our standard shipping rates are:

Orders from $0.00 to $39.99: $12.99 shipping fee

Orders of $39.99 or more: Free Shipping

The applicable shipping charge will also be displayed during checkout before payment is completed.

Estimated Delivery Time

Most orders are expected to arrive within approximately 7–15 business days after shipment.

Delivery times are estimates and may vary depending on destination, carrier operations, customs processing, weather conditions, holidays, or other circumstances outside our reasonable control.

Tracking

When tracking information is available, it will be sent to the email address provided with your order.

Please allow some time for the carrier's tracking system to update after receiving your tracking number.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If you notice an error in your shipping address, contact us as soon as possible at service@kitvesta.com.

We cannot guarantee that an address can be changed once an order has entered the shipping process.

Lost or Damaged Packages

If your order arrives damaged or appears to have been lost during transportation, contact us at service@kitvesta.com with your order number and relevant photographs or information.

We will review the situation and provide appropriate assistance.

Contact

For shipping questions:

Email: service@kitvesta.com
Phone: +86 13148304558

KitVesta is operated by Kunming Paiza Trading Co., Ltd.